SSE has created this Privacy Policy to demonstrate our commitment to privacy, data security, the availability and integrity of our online services.
The following outlines this commitment to users of this site as we wish to provide everyone with a user experience that is safe, secure and reliable.
- Data Protection and Security
- Collection of Personal Information
- Information and Service Availability
- Contact Information
- Complaints
- Changes to this statement
Data Protection and Security
SSE fully respects your right to privacy, and will not collect any personal information on this website without your clear permission.
Any personal information volunteered will be treated with the highest standards of security and confidentiality, strictly in accordance with the Data Protection Act, 1988 & (Amendment) Act 2003.
We have numerous internal procedures as well as computer interfaced protective barriers to keep the information we have on clients as safe and secure as we possibly can. Should you require further details please contact us here. We cannot, however, guarantee the privacy or confidentiality of any information passing over the Internet via non-secured email.
Collection of Personal Information
SSE will only ask for personal information that is relevant in order to answer a specific query or process a specific task (e.g. your name, address, email etc).
This gathering of information is consistent with our offline work practices. We do not forward information about you to any third party, except as required by law. We utilise top quality technologies and tried and tested procedures to control access to the personal information we collect.
As you browse this website, we will monitor what pages you visit in order to give us aggregate statistics about visitors to our site and their preferences. No information is collected that could be used by us to identify individual users on the public part of the website.
We strive to protect all confidential information transmitted to and from our site and we regularly review developments in security and encryption technologies.
Contact Information
We welcome your comments regarding this privacy statement. If you believe that SSE has not adhered to this privacy statement, please contact us and we will endeavour to promptly determine and remedy the problem.
Complaints
SSE endeavour to provide users of this site with a user experience that is safe, secure and reliable. To support this, and inline with our overall commitment to excellent customer service and continuous improvement we welcome all feedback.
As well as addressing each specific case, all complaints and their root cause are reviewed analysed and fed into our continuous improvement process to ensure they do not reoccur.
Changes to this statement
SSE fully respects your right to privacy. We strive to protect all confidential information transmitted to and from our site and we regularly review developments in security and encryption technologies.
Accordingly, we may occasionally update this privacy statement. When we do, we will also revise the "last updated" date at the end of the privacy statement. We encourage you to periodically review this privacy statement to stay informed about how we are helping to protect the personal information we collect. Your continued use of the service constitutes your agreement to this privacy statement and any updates.
Nov 09 |
